Pass NAHQ CPHQ Exam With Practice Test Questions Dumps Bundle [Q38-Q61]

NEW QUESTION 38
Generally, medical record review and prospective data collection are considered the most time-intensive and
expensive ways to collect information. Many reserve these methods for highly specialized improvement projects or
use them t o answer questions t hat have:

NEW QUESTION 39
______________ can be measured by how well evidence-based practices are followed, such as the percentage of time diabetic patients receive all recommended care at each doctor visit, the percentage of hospital-acquired infections, or the percentage of patients who develop pressure ulcers (bed sores) while in the nursing home.

NEW QUESTION 40
Which of the following are hardware components that would be included in a computerized management information
system?

NEW QUESTION 41
The following represents two samples of five hospitals’ hysterectomy rates per 1,000 women aged 40-60 years of age:
Rates Mean Standard Deviation
– Sample A 3, 5, 7, 8, 5 5.6 1.8
– Sample B 4, 5, 6, 7, 5 5.4 1.1
In analyzing this information, it can be concluded that:

NEW QUESTION 42
Familiarity with terms describing the psychometric properties of survey instruments and methods for data collection
can help an organization choose a survey that will provide it with credible information for quality improvement. There
are two different and complementary approaches to assessing the reliability and validity of a questionnaire. Which of
the following are out of those approaches?

NEW QUESTION 43
The ability to report survey results at an actionable level is critical; in most cases, actionable level means:

NEW QUESTION 44
The creation of an information technology infrastructure to analyze the performance of all physicians in a healthcare
system can be useful in:

NEW QUESTION 45
Quality circles are groups of five to ten employees, with management support, who meet to solve problems and implement new procedures.
The aim/s of quality circle activities is/are:

NEW QUESTION 46
Interpersonal relationships are the fundamental part of a management system. They basically coordinate activities of different departments in a unit.
What is the role of Interpersonal relationships in Healthcare delivery systems?

NEW QUESTION 47
In the 1970s, Deming developed his 14 points for western Management in response to requests from U.S.
managers for the secret to the radical improvement that Japanese companies were achieving in a number of industries. As part of his “system of profound knowledge,” Deming promoted that “around 15% of poor quality was because of workers, and the rest of 85% was due to bad management, improper systems and processes.” The “system” is based on parts.
Which of the following is/are NOT out of those parts?

NEW QUESTION 48
The most effective data collection tools follow the _____________ of patient care and medical record documentation, whether the data are collected retrospectively or prospectively.

NEW QUESTION 49
Reliability is a matter of whether a particular technique applied repeatedly to the same object yields the same results each time. The reliability of a survey is initially addressed within ________________.

NEW QUESTION 50
When continuing unique events, one uses a p-chart. The number plotted on a chart would be either a proportion or a percentage. When counting total events (e.g., the number of falls per patient day each month), one plots a ratio on a u-chart.
Examples of attributes data plotted as percentage on p-charts include figures such as (Choose two):

NEW QUESTION 51
Healthcare organizations’ ability to deliver high-quality, patient-centered care to their members and patients depends in part on their understanding of basic customer service principles and their ability to integrate these principles into clinical settings. Healthcare organizations should pay attention to customer service for several reasons.
Which of the following is NOT out of t hose reasons?

NEW QUESTION 52
Examples of administrative data sources are all of the following EXCEPT:

NEW QUESTION 53
_____________ is the collection of data used to analyze physician practice pattern, utilization of services, and outcomes of care. Its goal is to improve physician performance through accounts through accountability feedback and to decrease practice variations through adherence to evidence-based standards of care.

NEW QUESTION 54
Familiarity with terms describing the psychometric properties of survey instruments and methods for data collection can help an organization choose a survey that will provide it with credible information for quality improvement. There are two different and complementary approaches to assessing the reliability and validity of a questionnaire.
Which of the following are out of those approaches?

NEW QUESTION 55
According to Joint Commission standards, the safety program must include all of the following EXCEPT:

NEW QUESTION 56
There are many different control charts. However, it its initial efforts, the average facility can manage with only four.
Which of the following is/are NOT out of those?

NEW QUESTION 57
The downside to asking nursing staff to perform data collection is that can district nurses from their direct patient care responsibilities.
A better approach would be:

NEW QUESTION 58
Generally, medical record review and prospective data collection are considered the most time-intensive and expensive ways to collect information.
Many reserve these methods for highly specialized improvement projects or use them to answer questions that have:

NEW QUESTION 59
The increased focus on and mandate for healthcare data place healthcare providers in a different situation than they
have known in the past. Providers document such things and, unfortunately, many providers struggle to address the
measurement mandate proactively, which leads organizations to assume a defensive posture when external
organizations release the data. Which of the following ways show/s the responses of provider in such cases?

NEW QUESTION 60
A data analyst, using a clinical decision support system (administrative database), discovered a higher- than-expected incidence of renal failure (a serious complication) following coronary artery bypass surgery.
The rat e was well above 10 percent for the most recent 12 months increased over the last six quarters.
However, the clinical decision support system did not contain enough detail to explain whether this complication resulted from the coronary artery bypass graft procedures or was a chronic condition present on admission.
To find the answer, the data analyst uses different steps. This example illustrates:

NEW QUESTION 61
One major difference between traditional quality assurance (QA) and quality improvement (QI) is that QI: