[Feb 03, 2023] Verified 220-1102 dumps and 128 unique questions [Q47-Q66]

QUESTION 47
Someone who is fraudulently claiming to be from a reputable bank calls a company employee. Which of the following describes this incident?

QUESTION 48
A call center handles inquiries into billing issues for multiple medical facilities. A security analyst notices that call center agents often walk away from their workstations, leaving patient data visible for anyone to see. Which of the following should a network administrator do to BEST prevent data theft within the call center?

QUESTION 49
A technician is setting up a backup method on a workstation that only requires two sets of tapes to restore. Which of the following would BEST accomplish this task?

QUESTION 50
A user is unable to use any internet-related functions on a smartphone when it is not connected to Wi-Fi When the smartphone is connected to Wi-Fi the user can browse the internet and send and receive email. The user is also able to send and receive text messages and phone calls when the smartphone is not connected to Wi-Fi. Which of the following is the MOST likely reason the user is unable to use the internet on the smartphone when it is not connected to Wi-Fi?

QUESTION 51
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the ‘issue’ drop-down menu. Then, select the MOST efficient resolution from the ‘Resolution’ drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.

QUESTION 52
Which of the following Wi-Fi protocols is the MOST secure?

QUESTION 53
A technician suspects the boot disk of a user’s computer contains bad sectors. Which of the following should the technician verify in the command prompt to address the issue without making any changes?

QUESTION 54
A technician is upgrading the backup system for documents at a high-volume law firm. The current backup system can retain no more than three versions of full backups before failing. The law firm is not concerned about restore times but asks the technician to retain more versions when possible. Which of the following backup methods should the technician MOST likely implement?

QUESTION 55
An organization is centralizing support functions and requires the ability to support a remote user’s desktop. Which of the following technologies will allow a technician to see the issue along with the user?

QUESTION 56
A user turns on a new laptop and attempts to log in to specialized software, but receives a message stating that the address is already in use. The user logs on to the old desktop and receives the same message. A technician checks the account and sees a comment that the user requires a specifically allocated address before connecting to the software. Which of the following should the technician do to MOST likely resolve the issue?

QUESTION 57
A technician is working to resolve a Wi-Fi network issue at a doctor’s office that is located next to an apartment complex. The technician discovers that employees and patients are not the only people on the network. Which of the following should the technician do to BEST minimize this issue?

QUESTION 58
A user has requested help setting up the fingerprint reader on a Windows 10 laptop. The laptop is equipped with a fingerprint reader and is joined to a domain Group Policy enables Windows Hello on all computers in the environment. Which of the following options describes how to set up Windows Hello Fingerprint foe the user?

QUESTION 59
A technician is troubleshooting a customer’s PC and receives a phone call. The technician does not take the call and sets the phone to silent. Which of the following BEST describes the technician’s actions?

QUESTION 60
A technician is investigating an employee’s smartphone that has the following symptoms
* The device is hot even when it is not in use.
* Applications crash, especially when others are launched
* Certain applications, such as GPS, are in portrait mode when they should be in landscape mode Which of the following can the technician do to MOST likely resolve these issues with minimal impact? (Select TWO).

QUESTION 61
A user is having phone issues after installing a new application that claims to optimize performance. The user downloaded the application directly from the vendor’s website and is now experiencing high network utilization and is receiving repeated security warnings. Which of the following should the technician perform FIRST to mitigate the issue?

QUESTION 62
A help desk team lead contacts a systems administrator because the technicians are unable to log in to a Linux server that is used to access tools. When the administrator tries to use remote desktop to log in to the server, the administrator sees the GUI is crashing. Which of the following methods can the administrator use to troubleshoot the server effectively?

QUESTION 63
A user wants to set up speech recognition on a PC In which of the following Windows Settings tools can the user enable this option?

QUESTION 64
A user is configuring a new SOHO Wi-Fi router for the first time. Which of the following settings should the user change FIRST?

QUESTION 65
A user is unable to log in to the domain with a desktop PC, but a laptop PC is working properly on the same network. A technician logs in lo the desktop PC with a local account but is unable to browse to the secure intranet site to get troubleshooting tools. Which of the following is the MOST likely cause of the issue?

QUESTION 66
A call center technician receives a call from a user asking how to update Windows Which of the following describes what the technician should do?