Exam Dumps ITIL-4-HVIT Practice Free Latest Peoplecert Practice Tests [Q59-Q77]

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Exam Dumps ITIL-4-HVIT Practice Free Latest Peoplecert Practice Tests

ITIL-4-HVIT Exam Questions | Real ITIL-4-HVIT Practice Dumps

Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Section Weight Objectives
Topic 1: High-Velocity IT Concepts and Digital Enterprise 25% – Core terms: High-velocity IT, digital organization, digital transformation, digital technology
– Alignment with four dimensions of service management, ITIL Service Value System, service value chain, and digital product lifecycle
– Objectives of digital products: valuable investments, fast development, resilient operations, co-created value, assured conformance
Topic 2: Enabling Resilient Operations 10% – Capacity and performance management, monitoring and event management
– Problem management, service continuity, infrastructure and platform management
Topic 3: Enabling Assured Conformance 7% – Information security management, risk management, compliance
Topic 4: Guiding Principles and Foundational Concepts for Velocity 20% – Service-dominant logic, design thinking, complexity thinking
– Ethics, safety culture, lean culture, Toyota Kata
– Lean, agile, resilient, and continuous principles
Topic 5: Enabling Valuable Investments 15% – Strategic alignment, portfolio management, business case development
– Prioritization and value assessment practices
Topic 6: Enabling Co-Created Value 8% – Relationship management, service design, service desk practices
Topic 7: Enabling Fast Development 15% – Agile, DevOps, and continuous integration/delivery practices
– Automation, cloud-native practices, and rapid deployment

 

NEW QUESTION 59
An organization uses software robots to process the claim forms, documents and images submitted by its customers via the organization’s mobile application.
What are the software robots an example of?

 
 
 
 

NEW QUESTION 60
An organization has recently acquired another company with its own service management teams.
The organization wants to ensure healthy relationships between employees and the opportunity for everyone to contribute to value co-creation.
What should the organization do NEXT?

 
 
 
 

NEW QUESTION 61
An organization uses digital technology to support its rapidly-changing business environment.
Software-defined Infrastructure is widely used, and the team managing the infrastructure struggles to keep up with daily operational activities.
Which technique would MOST help to resolve this situation?

 
 
 
 

NEW QUESTION 62
An organization decomposes a monolithic application into independently deployable components with well-defined interfaces.
Which benefit is MOST relevant to high-velocity IT?

 
 
 
 

NEW QUESTION 63
Which is the BEST example of how the ‘infrastructure and platform management’ practice uses the version control technique?

 
 
 
 

NEW QUESTION 64
An organization has received feedback from its customers that the latest release of its product lacks valuable features. It was discovered that the key members of the software development team had been working on other tasks.
How does ‘portfolio management’ contribute to ensuring that the team is working on tasks that contribute to the organization’s strategy?

 
 
 
 

NEW QUESTION 65
An organization’s efforts to maintain high levels of availability have significantly impacted its ability to make fast and frequent changes.
Which action BEST represents how the ‘availability management’ practice can support both of these aims?

 
 
 
 

NEW QUESTION 66
An organization has integrated security requirements, controls, and automated security testing directly into the work of its development and operations teams, rather than treating security as a separate gate at the end.
Which approach does this describe?

 
 
 
 

NEW QUESTION 67
Which TWO statements about the service value chain are CORRECT?
1. The service value chain describes the activities that are required
to effectively manage products and services
2. The service value chain provides a fixed sequence of activities that are required to design products and services
3. The service value chain describes a detailed model of the activities performed by each technical team
4. The service value chain is a model on which the steps in a value
stream are based

 
 
 
 

NEW QUESTION 68
An organization is designing a new digital service and wants to base its decisions on a deep understanding of customer needs, rapidly producing and testing prototypes with real users.
Which approach is being applied?

 
 
 
 

NEW QUESTION 69
An organization is defining, with all relevant parties, the criteria that a work item must satisfy before it can be considered complete, including testing, documentation, and security checks.
What is being established?

 
 
 
 

NEW QUESTION 70
An organization has begun using its knowledge management system to store virtual server configuration files. It has also adapted its ‘change enablement’ and ‘deployment management’ practices to use infrastructure as code.
Which high-velocity IT objective is BEST supported by this?

 
 
 
 

NEW QUESTION 71
An IT department has reduced its lead time for releasing application changes by using continuous integration/continuous delivery (CI/CD). However, there are still delays, particularly at the start of projects as developers wait for environments to be created.
How can the ‘deployment management’ practice be utilized to minimize these delays?

 
 
 
 

NEW QUESTION 72
Which TWO are characteristics of the service value system within a digital operating model?
1. There are dedicated value streams for each product
2. High performance value co-creation is a part of the culture
3. The service consumer owns the service provider resources
4. A narrow band of visibility is part of the service’s design

 
 
 
 

NEW QUESTION 73
An IT operations team is overwhelmed by the volume of monitoring alerts and cannot distinguish significant events from noise. Management wants to use machine learning to detect anomalies and correlate related events automatically.
Which capability is being introduced?

 
 
 
 

NEW QUESTION 74
What is the BEST way for a software development organization to encourage ethical behaviours?

 
 
 
 

NEW QUESTION 75
What does a digital organization have to do to create or maintain a competitive advantage?

 
 
 
 

NEW QUESTION 76
A financial services organization wants to adopt continuous delivery, but regulators require evidence that high-risk changes receive additional scrutiny before release.
Which is the BEST way to support both rapid delivery and regulatory expectations?

 
 
 
 

NEW QUESTION 77
A development team consistently chooses quick fixes to meet release deadlines, knowing that these will make future changes more difficult and costly.
What is this an example of?

 
 
 
 

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